Castle Howard
Discover how Vypr helped Castle Howard plan for post-pandemic.
About Castle Howard
Castle Howard is one of the UK’s 10 treasure houses and is known as one of Yorkshire’s best-loved tourist attractions, welcoming visitors from across the globe since 1700. Like most of the tourism industry in the UK, Castle Howard was feeling the effects of COVID-19. In order to accelerate economic recovery, they were committed to finding a way to get better customer insights.
The Farm Shop
The Farm Shop at Castle Howard has provided an essential service for local communities during the pandemic. They had a hunch that customers’ motivations had shifted towards shopping local and placing more value on fresh, seasonal, locally sourced produce.
How Vypr helped
Working with the team at Vypr allowed Castle Howard to establish the following communities:
- Customers who have either visited or are aware of Castle Howard
- Castle Howard members
- Castle Howard Farm Shop shoppers
Successful outcomes
The results from the research have allowed Castle Howard to shape their future business plan for retail and events offering
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