French Consumer Foods Manufacturer

Discover how Vypr helped a global food brand optimise their product packaging for the French market, leading to a 15-20% sales increase.

“We’ve got a high-quality team, and we’ve all got valid opinions. Using Vypr to bring the consumer into the conversation has helped us to make the right call.”

Global Innovation Hub Leader

French Consumer Foods Manufacturer

Australian coffee manufacturer

Scenario

Our customer is a leading multinational manufacturer and marketer of branded consumer foods, headquartered in the US. The company has expanded internationally, bringing its diverse portfolio of beloved products to markets worldwide. The success of the business is driven by its focus on innovation and quality. It’s also known for its ability to adapt its products to meet local tastes and preferences while maintaining a consistent brand identity. The business owns several major brands across the snacking, cereal, ice cream and yogurt categories.   

What flavour would you prefer for a flavoured hot drink?

Aero
0%
Honeycomb
0%
Dark Orange
0%
Popcord
0%
Option E
0%
Option F
0%

Sent to coffee drinkers

Problem

Our customer had noticed that sales of one of its newly launched ambient products weren’t on track and were in danger of becoming delisted by French grocery retailers. This was a huge concern for our customer, being a global brand, successfully operating in multiple international markets.

Key stakeholders in the business had hypothesised that the on-pack messaging and flavour descriptions weren’t optimised for the French marketplace. It was critical for our customer to identify the issue and take remedial action as quickly as possible.

This meant that finding a way to connect instantly with French consumers to elicit their direct feedback was of paramount importance to our customer.

Solution

We leveraged our proprietary community of French consumers and first-class research expertise to create a blended methodology of qualitative and quantitative questioning. Our platform supports the creation of specific and bespoke profiling demographics, which we used to segment the market by age, gender, region, and category buyers.

Beyond targeting discrete consumer typologies, we also used these demographics to filter results retrospectively, identifying nuances and testing hypotheses. It rapidly became evident that the hypothesis was correct: the on-pack messaging and flavour descriptions weren’t optimised for French consumers. This was significantly impacting purchase intent and ultimately driving down the rate of sale.

Not only were Vypr able to identify the issue, but our expert team worked closely with the customer to create a bespoke methodology to support the creation of a viable alternative. Our customer was able to evaluate this alternative directly with French consumers. Subsequent testing clearly indicated that the performance of the product was likely to increase significantly if the alternative were put in place.

Which product is the most appealing for a Relish containing red onion, beetroot, and Jalepeno peppers?

Spicy Beetroot Relish
0%
Beetroot & Chili Slaw
0%
Red Root Relish
0%
Spicy Beetroot Slaw
0%
Spiced Beetroot Slaw
0%
None of the above
0%

Sent to relish buyers

Results

The study was completed efficiently, with our customer gaining access to a clear set of reporting data, key takeaways and recommendations within days of the initial briefing. This swift turnaround meant our customer could take remedial action as quickly as possible.

Our approach provided valuable insights into French consumer preferences, enabling our customer to make data-driven decisions tailored to the nuances of the French market. This methodology proved particularly effective in navigating the sophisticated tastes and expectations of French consumers, ensuring that product presentation and communication could be fine-tuned for optimal market performance.

Our customer made the recommended alterations to their on-pack designs and flavour descriptions. Whilst it’s still early days, weekly sales of their branded product have increased by between 15 – 20% since the change. This strongly indicates that the consumer insights generated by Vypr are responsible for the increasing sales volumes.

Moving forward our customer is engaging with Vypr to localise other products, optimising every element of their packaging for different international markets.

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