Sales Operations Lead

A strategic role focused on streamlining sales processes, analyzing performance data, and managing CRM systems to support Vypr’s commercial growth, while improving forecasting accuracy and identifying revenue opportunities through cross-functional collaboration and data-driven insights.

What we do

Vypr is a Manchester HQ’d Private Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products, faster. 

We’re a scale-up business with huge growth ambitions. We’ve proved product market fit with our existing offering and now we’re ready to scale at pace. We’re using scalable new technology to reimagine our product intelligence platform with limitless future potential, from personalisation to AI enhanced insight. 

The newly created Sales Operations Lead role will be crucial foe streamlining and optimising our sales processes and will be the backbone of our growing commercial team. It will also help to increase revenue by identifying bottle necks and improving our sales forecasting accuracy.

What you will do

Sales Process Management:
• Develop, implement, and optimise sales processes to improve efficiency and effectiveness.
• Ensure the sales team adheres to established processes and best practices. 

Sales Data Analysis:
• Collect, analyse, and report on sales data to provide insights and recommendations for improvement.
• Monitor key performance indicators (KPIs) and track sales performance against targets.

Sales Strategy Development:
• Collaborate with sales leadership to develop and execute sales strategies.
• Identify opportunities for growth and improvement within the sales organisation.

CRM Management:
• Oversee the management and maintenance of the Customer Relationship Management (CRM) system.
• Ensure data accuracy and integrity within the CRM.

 Sales Forecasting:
• Develop and maintain accurate sales forecasts to support business planning.
• Provide regular updates on sales performance and forecast accuracy.

Training and Support:
• Provide training and support to the sales team on sales processes, tools, and best practices.
• Assist in onboarding new sales team members.

Cross-Functional Collaboration:
• Work closely with marketing, finance, and other departments to align sales operations with overall business objectives.
• Facilitate communication and collaboration between sales and other teams.

Reporting and Documentation:
• Prepare and present regular reports on sales performance, trends, and insights to senior management.
• Maintain documentation of sales processes, policies, and procedures.

What you will be responsible for  

You will be responsible for overseeing and optimising the sales operations processes to ensure the sales team operates efficiently and effectively. This role will be responsible for working with sales data, developing sales strategies, and collaborating with various departments to support the sales team’s success.

What you are good at

Proven experience in sales operations, sales management, or a similar role.
• Strong analytical skills and the ability to interpret sales data.
• Proficiency in CRM software and sales analytics tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong organisational and time management skills.
• Detail-oriented with a focus on accuracy and quality.

What we offer

• Hybrid working
• Company paid medical cashplan 
• Enhanced annual leave 
• Work from anywhere up to 4 weeks a year 
• Access to a global benefits and reward platform 
• Access to well-being support, including an Employee Assistance Programmes 
• Life Assurance 
• Day off on your birthday 
• Volunteering day 
• Enhanced parental leave 

What next?

Our Talent Selection process focusses on creating a mutual, fair and transparent dialogue that helps you and us to establish whether the role could be a rewarding career fit. We will create space to discuss your ambitions and our growth plans as well as context of the role, give you the opportunity to engage with your potential Line Manager and Team Members, showcase your skills in a live task and to visit our Manchester HQ.